Frequently Asked Questions
- Proposal and bid writing
- Strategy and programme documentation
- Marketing plans and campaign materials
- Business development materials
- Reports and presentations
- Graphic design and communications assets
- Operational documentation and administrative preparation
- The objective of the work
- The deliverables required
- Any relevant documents or reference materials
- Deadlines or timelines
- Finished proposals or documents
- Strategic reports
- Marketing materials
- Presentations
- Communications assets
Operational Delivery Blocks
Operational Delivery Blocks provide dedicated execution time to complete priority business tasks based on a client brief. Work is carried out on behalf of the client and may include proposals, marketing materials, strategy documents, reports, presentations, communications assets, and operational documentation. Hours are purchased in banks and used to produce defined deliverables with review points during the process.
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These Delivery Blocks provide structured execution time used to complete practical business work based on a client brief.
This service is designed for organisations and professionals who need deliverables produced rather than advisory sessions. Once a brief is provided, work is undertaken to produce the requested outputs while maintaining communication throughout the process.
Operational Delivery Blocks are commonly used to produce proposals, strategic documents, marketing materials, communications assets, presentations, reports, and operational documentation. Drafts and progress updates may be shared during the process so that feedback can be incorporated before final delivery.
The service operates using banks of hours. Time is allocated to the tasks outlined in the brief and deducted from the purchased hours as work progresses. This allows multiple deliverables to be completed over time without creating separate project contracts.
Typical deliverables produced through Operational Delivery Blocks include:
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Proposal writing and bid preparation
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Strategy and programme documentation
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Marketing plans and campaign materials
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Business development materials
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Reports, presentations, and written documentation
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Graphic design and communications assets
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Operational documents and administrative materials
Operational Delivery Blocks are designed to ensure priority work is completed efficiently and translated into finished outputs that can be used immediately.
AI and digital implementation work is delivered separately through the Office Hours service.
| Step | Process | Description |
|---|---|---|
| 1. Purchase Hours | Buy a bank of Operational Delivery Blocks | Hours are purchased in advance and allocated to completing the work outlined in the client brief. This structure allows multiple tasks to be completed over time without creating separate contracts for each request. |
| 2. Submit the Brief | Provide the work request | A brief is submitted describing the work required. This may include the objective, deliverables, relevant materials, references, and any deadlines. The brief defines what will be produced. |
| 3. Review and Confirm Scope | Work requirements are clarified | The brief is reviewed and any clarifications are addressed before work begins to ensure the expected outputs are clearly defined. |
| 4. Work Begins | Deliverables are produced | Time from the purchased hour bank is used to complete the requested tasks such as proposals, strategy documents, marketing materials, presentations, reports, communications assets, or operational documentation. |
| 5. Progress Updates and Reviews | Drafts and updates are shared | Where appropriate, drafts or progress updates are shared for review so feedback can be incorporated before finalising the deliverables. |
| 6. Delivery and Hour Tracking | Work is completed and hours are deducted | Completed deliverables are shared and the time used is deducted from the purchased bank of hours. Remaining hours can be used for additional work requests. |
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